Paintings and items must be in their original condition, high quality, and original packaging when purchased.
Return is available within a period not exceeding three (3) days of delivery and replacement within seven (7) days from the date of purchase if you agree to the terms of exchange and return agreed upon below:
We do not completely object to returning the paintings and elements that were printed and executed after a clear assignment from the customer if they have a defect or a serious technical error that cannot be rectified, as if they were of materials and elements not agreed upon, and as if they were in colors contrary to what was agreed upon or of poor and clear quality.
In the event that the assignment to implement designs and works by one of our clients, whether by changing colors or size, the return process is considered completely invalid.
The shipping cost of returning a different product is the responsibility of the customer, and the customer may not evade any additional costs as a result of being assigned to complete the required work.
In the event that the customer is assigned to print paintings of a special size or special colors, these paintings cannot be returned or replaced.
In the event of shipment, if the painting is broken, a return is made to the shipping company and a request for compensation is made according to the nature of the damage evident in the painting.
If the customer is outside the city of Riyadh, the order can be returned or replaced according to the following:
If the dispatch is incorrect, the store will bear the shipping costs of returning and sending the new order alone.
The customer may not completely return or replace the panels that were designed specifically for him, as well as the panels and components that have been damaged or whose quality has changed as a result of misuse.
If the request is approved through one of the contact numbers shown, the return or exchange policy mentioned above will apply to it.
Our responsibility when shipping
We deliver all types of paintings that we print, which are very popular, to our customers in all cities of the Kingdom within a short time and a maximum of ten working days from the moment of request, and the customer bears the shipping costs.
Usage Agreement
This agreement serves as a document to control the transactions that take place between the user and the https://famestore.net/ store, and it applies to everything that goes on on the site and all that it offers or provides in terms of services and products. In what was prepared for him, and not to violate any of the clauses of this document.
The written and visual content of the site, which includes paintings, designs, previous works, proposed works, projects, and other elements displayed on the site are protected by copyright laws and other property rights in force, and no user has the right to copy, publish, distribute, or exploit any element or any material published on the site, as well as modify it Or quoting it for commercial benefit, as well as using it for any purpose other than personal use, without a written permission from the site, and the site has the right to sue whoever violates this condition, according to intellectual property regulations.
The user is obligated to maintain the confidentiality of his data, including the user name, password, and credit card data when using the site for the purpose of purchase, and acknowledges his responsibility as a result of any use of the site by him or a third party through this data.
https://famestore.net prohibits the sharing of one account data between more than one user, and reserves the right to immediately cancel any account whose owner proves that its owner has sold or shared its service access information with any party for use in an unauthorized purpose.
Prices and payment policy
Advertised prices for paintings and other services offered on the site are very competitive and clearly announced, including value-added tax and other applicable taxes.
Advertised prices do not include shipping and delivery prices, and in some cases, if the orders in the purchase basket reach a certain amount, the site bears the shipping and delivery costs.